OUR SERVICES

Indulge in the joy of the W.Atelier experience.

COUNT ON US

We are here to ensure your satisfaction for every product, from installation to finishing. Our technicians are specially-trained and equipped with the right tools, expertise and parts tailored for every TOTO product.

WE GO THE EXTRA MILE

We will climb mountains and trek into jungles just to reach you. Our mobile team is here to serve you no matter where you are in Malaysia. You deserve to get the best care from the professionals.

LEVEL UP IN STYLE

We help you stay in touch with the latest trends and keep your home up-to-date. Upgrade your old TOTO products to the latest collection and enjoy an additional rebate just for you.

THE REAL DEAL

Your home should only showcase the real deal. Our W.Atelier genuine parts are manufactured to TOTO’s exacting standards. Whenever servicing is needed, we will only use brand-new and original TOTO parts.

FIVE SENSES SHOWROOM

Step into our showroom and have your five senses pampered. Enjoy seeing, touching, feeling and listening to our products. Enjoy the complimentary snack, drinks and Wi-Fi that we’ve prepared to make your visit comfortable.

PEACE OF MIND

When you purchase TOTO products, you also enjoy our service guarantee and no-cost replacement against any manufacturing defects. We give you a warranty of up to 12 months so you can have peace of mind.

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